Analyst, Collections

Position Title: Collections Analyst

Location: Oakville, ON.

Job Overview

Join our dynamic and innovative company as a Collections Analyst and help drive the financial success! We are seeking a detail-oriented and analytical individual who has a passion for numbers and problem-solving. In this role, you will be responsible for ensuring timely collection of payments and resolution of any discrepancies or issues in a professional and effective manner.

Responsibilities

• Collections of customers account under B2B, B2C and others, based in North America including portal accounts.
• Manage assigned Collections Portfolio, initiating collection calls in line with company guidelines for past due invoices and short payments on assigned portfolios.
• Generate report from customer’s portal and reconcile with Aging report.
• Escalate problem accounts to Credit Manager and Sales team, recommending actions where necessary. ...