Analista de Workforce Bilingüe (Bogotá)

Location

Bogota, Colombia

Language

Spanish

Responsibilities

• Monitor call flow and ensure compliance with performance indicators.
• Create and update account reports.

Qualifications

• Minimum technical degree in Systems Engineering, Business Administration, or Statistics.
• Advanced Excel skills.

Working Hours

Sunday to Sunday. Rotational schedule from 8:00 a.m. to 8:00 p.m., with 1 to 2 days of rest weekly.

Salary

$2,700,000 + bonus for compliance + surcharges + benefits.

Contract

Indefinite term contract.