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Am, Operational Management

HSBC

azcapotzalco, azcapotzalco, Mexico Full-time May 27, 2026

Found Description

-Job description
If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of **AM, Operational Management**
This role is within the US COO Office which resides in HSBC Digital Business Services and supports all DBS departments with targeted quality reporting as well as oversight of all business area procedures. This position also supports the US Complaints Ombudsman Office which has oversight of the US Complaint Management Program and the Affiliate Transaction Office that provides oversight and guidance for the...

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