Found Description
Elevate guest experience at Fairmont Chateau Lake Louise as an Assistant Front Office Manager. Lead a dedicated team to ensure seamless operations and outstanding service delivery.
In this full-time, permanent role, you'll manage daily front office activities and develop a high-performing Front Desk team. Your responsibilities will include resolving guest concerns, streamlining procedures, and implementing visionary service improvements to enhance guest satisfaction and profitability.
Key Responsibilities:
• Oversee daily front office operations for optimal guest experience
• Hire, coach, and manage the Front Desk team effectively
• Resolve guest concerns with professionalism and promptness
• Streamline service procedures to enhance delivery
• Manage staff schedules and payroll processing tasks
Requirements:
• Supervisory or management experience in hotel operations
• Hotel Operations diploma or degree (asset)
• Proficient in Opera and Microsoft Office ...
In this full-time, permanent role, you'll manage daily front office activities and develop a high-performing Front Desk team. Your responsibilities will include resolving guest concerns, streamlining procedures, and implementing visionary service improvements to enhance guest satisfaction and profitability.
Key Responsibilities:
• Oversee daily front office operations for optimal guest experience
• Hire, coach, and manage the Front Desk team effectively
• Resolve guest concerns with professionalism and promptness
• Streamline service procedures to enhance delivery
• Manage staff schedules and payroll processing tasks
Requirements:
• Supervisory or management experience in hotel operations
• Hotel Operations diploma or degree (asset)
• Proficient in Opera and Microsoft Office ...
Ready to Apply?
Submit your application for Alberta Assistant Front Office Manager at The Fairmont Jasper Park Lodge
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