D

Airfreight Operations Specialist

DHL Global Forwarding Sp. z o.o.

Warsaw, Masovian Voivodeship, Poland Full-time July 04, 2026

Found Description

About the Role
We are looking for a detail-oriented and customer-focused Airfreight Operations Specialist to join our growing team. 
In this role, you will manage time-critical and white glove shipments from start to finish, ensuring operational excellence, regulatory compliance, and exceptional customer experience.
You will act as a key point of contact for customers, proactively managing shipments, resolving issues, and delivering high-quality service aligned with business objectives.

Key Responsibilities:
  • Customer Engagement – handle inquiries, resolve issues, and manage complaints
  • Shipment Management – coordinate bookings, transport, and delivery
  • Cost & Revenue – ensure accurate billing and cost allocation
  • Exception Handling – identify and resolve delays or irregularities
  • Performance & Data Quality – monitor shipments and maintain accu...

Ready to Apply?

Submit your application for Airfreight Operations Specialist at DHL Global Forwarding Sp. z o.o.

Apply Now