AI Solutions Engineer (Madrid)

Role Overview

Enterprise Bot seeks a highly technical AI Solutions Engineer to lead end‑to‑end implementations for enterprise clients.

Responsibilities

• Design and implement end‑to‑end conversational AI architectures across chat, email, voice, agent assist, and automation workflows.
• Architect scalable, production‑grade integrations between AI platforms and enterprise ecosystems.
• Integrate AI solutions with contact center platforms, CRM systems, ITSM tools, and collaboration tools.
• Connect solutions to telephony providers, IVR systems, voice streaming services, and audiohook pipelines.
• Implement integrations with messaging channels such as WhatsApp and email gateways.
• Build and maintain robust API‑based integrations (REST, webhooks, OAuth2, JSON).
• Translate business requirements into scalable, production‑ready technical architectures.
• Troubleshoot complex integration issues across distribut...