AI Seller Bot Ops & Knowledge Base Lead

Shopee Singapore Private Limited in Singapore is seeking a motivated professional to manage Seller Bot KB and Seller Education Hub (SEH) content. Ensure accuracy, relevance, and alignment with evolving business priorities and seller needs.

You will proactively monitor bot performance, identify knowledge gaps, and support UAT and content releases. Gather feedback from sellers and RMs, then collaborate with Product and cross-functional teams to drive knowledge governance and improvements.