Found Description
MCI is a technology-enabled business services company that manages a range of cloud and contact center solutions across multiple industries.
We are seeking a strategic and customer-focused AI Product Manager to drive the development and delivery of AI‑powered products and solutions.
The role translates business objectives into product strategies, manages product roadmaps, and ensures AI initiatives deliver measurable value to customers and stakeholders.
Key stakeholders include engineering, AI, operations, and leadership teams with a focus on user experience.
Responsibilities
Product Strategy & Planning
- Define product vision and strategic direction for AI initiatives.
- Develop and maintain AI product roadmaps.
- Identify opportunities for AI-driven innovation.
- Align product objectives with business goals.
- Define product success metrics and KPIs.