Found Description
Responsibilities
- Embed directly with clients to run discovery, interview operators across roles, observe live workflows, and map current-state processes that surface high-ROI opportunities for AI and automation
- Build the business case for each engagement: quantify the cost of the status quo, model expected ROI, and prioritize a sequenced roadmap of automation opportunities the client can act on
- Design future-state workflows in detail: process diagrams, decision logic, exception handling, human-in-the-loop checkpoints, and integration touchpoints, all to a level of specificity engineering can build against
- Partner with an AI Engineer throughout the build, translating client requirements into technical specs, validating outputs against business intent, and brokering trade-offs (quality vs. speed vs. cost vs. risk) in plain language
- Lead change management on the client side: stakeholder alignment, communication plans, training rollou...