AI Post-Sales & Customer Experience Automation Specialist (Italian speaker)

Who we are

Spoki is a Conversational Platform that helps companies build authentic relationships with their customers through WhatsApp and Artificial Intelligence. We believe in the value of genuine connections and provide tools that enable marketing, sales, and customer care teams to communicate in a direct, effective, and personal way.

Our culture is built on four key principles: an unwavering passion for what we do, putting customer success first, working as a united and collaborative team, and approaching challenges with an entrepreneurial and results-driven mindset.

Why This Role Is Revolutionary

This is not your typical customer success or post-sales role — it's a completely new position in the market, designed for those who want to be on the front line of the future of work. Here, you won't simply manage processes: you'll invent them, revolutionize them, and make them work with the power of AI.

If you see a customer struggling with onboardin...