Found Description
Overview
We are looking for someone to join our
Operations team
who not only understands the importance of providing exceptional service but is also interested in technology and AI. This role is ideal for someone who enjoys combining their
customer service
skills and techniques to build
artificial intelligence assistants for our clients
.
Responsibilities
Carry out the onboarding of new accounts received by the team.
Follow up with productive clients to explore new use cases, communicate new functionalities, and assist them with the growth of their business through our tool.
Provide technical support to clients on the AI built.
Qualifications
Proven experience in Customer Experience roles or technical support.
Ability to analyze data and use it in making customer-oriented decisions.
Practical experience in creating and managing JSONs.
Knowledge of process automation, preferably with experience using Zapier.
Ability ...