Found Description
Customer service is being rebuilt from scratch, and we’re building the platform that wins it.
Typewise (YC S22) is the AI Agent Platform behind 60+ enterprise customer service teams across Europe and the US. Brands like Unilever and DPD use us to resolve customer requests across email, chat, and social, autonomously, at a fraction of the cost and a multiple of the quality. We’re a 20-person remote-first team out of Zurich, moving fast, and we just raised the round to push harder.
Here’s the challenge: when a CS leader sits down today and types “best AI customer service platform” into Google, they find Fin/Intercom. They find Zendesk. They don’t find us.
That’s the job.
Who you'll work with
You’ll report directly to David (CEO, ex-Booz Allen strategy) and work alongside Janis (CTO, deep tech NLP). No marketing VP layer. No approval chains. Two founders who’ve built the company from a research project to 50+ enterprise customers and...