Found Description
WSP is seeking an AI Operations & Enablement Analyst to enhance support readiness by creating knowledge base content and delivering enablement for the Service Desk. This role will focus on tracking metrics and providing insights to improve first-contact resolution.
The ideal candidate should have experience in a matrixed environment, strong analytical and technical writing skills, and a proven ability to enable support teams effectively. Join WSP and help build the future of AI operations and enablement.
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