AI-Driven Process Analyst for FinTech Support

Tabby | تابي is seeking a Process Analyst to optimize operational workflows for customer support. With the role focusing on AI tools, the analyst will collaborate across various teams to enhance support efficiency throughout the UAE, KSA, and Kuwait.

Candidates should have a Bachelor’s degree and 2+ years of experience in customer support operations, ideally in a fintech environment. Responsibilities include designing effective workflows and maintaining internal tool systems. The position offers flexible working hours and health insurance among other benefits.