AI-Driven L2 Support Engineer for Education Tech

Crossover is hiring a full-time L2 Support Engineer to provide AI-augmented customer support. Based in Santiago, Chile, you'll investigate complex issues, leveraging technical judgment and AI tools.

With a requirement of at least 3 years in technical support and a foundational level in coding, this position promises a compensation of $30 USD/hour. Responsibilities include customer ticket investigation and AI system enhancement, requiring efficient problem-solving and customer interaction capabilities.