AI-Driven Customer Support Operations Manager

Moonspin is seeking a Customer Service Operations Manager in Cape Town to lead and optimize call centre operations. The role involves ensuring top-tier service delivery, aligning operational performance with strategic goals, and managing a high-performance team. Applicants should have 5–8 years of experience in customer service or call centre operations with strong analytical and leadership skills, especially in the i-Gaming field. Join a company committed to transformation and high service standards.
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