AI-Driven Customer Intelligence Analyst

Frontiers is seeking a Customer Intelligence Analyst to enhance customer service operations. You will drive AI-first strategies, analyze feedback and trends, and create dashboards to inform decisions.

You’ll collaborate with CX owners and teams to turn insights into actionable improvements, shaping how we use AI tools like Claude and platforms like Salesforce and Tableau. Ideal candidates have strong data skills, fluency in English, and the ability to communicate insights to non‑technical