AI-Driven CSM for SMB Growth & Retention

Simployer is seeking a Customer Success Manager to own a portfolio of SMB customers in Norway. This role emphasizes the use of AI and data to proactively enhance customer success, moving users from passive engagement to active advocacy.

The ideal candidate will be motivated by customer outcomes and have experience in a customer-facing role, ideally within SaaS or technology. Fluency in Norwegian and English is required.