AI & CX Automation Specialist

Turnitin, LLC is seeking a dedicated support team member in Metro Manila to drive the optimization of Customer Experience platforms such as Zendesk and AWS Connect. This role focuses on managing AI tools and implementations, ensuring efficient support processes while collaborating across teams.

The ideal candidate possesses at least 2 years of experience with Zendesk administration and has strong data analytics skills. Join us to enhance our customer interactions and support innovations in technical support environments.