AI Customer Care Manager — Chatbot Performance

Preply is looking for an AI Agents Manager to lead their customer-facing AI chatbot team. You will oversee performance, manage a team across AI Operations and Knowledge Management, and ensure the chatbot delivers excellent customer experiences.

In this role, candidates should have over 5 years of experience in AI products, strong analytical skills, and a hands-on approach to improve AI interactions. You'll be working in a dynamic environment, and your contributions will shape the future of education.