AI & Cloud Technical Support Engineer

Sutherland is looking for a Technical Support Specialist to join their Bogotá team. In this role, you will handle product and integration issues while providing exceptional service to clients. You will document customer interactions in CRM and assist with a variety of troubleshooting tasks.

The ideal candidate should possess at least 2 years of experience in technical support, excellent communication skills in English, and a Bachelor's degree in computer science. Familiarity with banking operations is a plus.