AI Chatbot Quality Assurance Specialist

iQor is seeking a QA & Chatbot Testing Analyst in the Philippines to ensure their AI-powered chatbot provides excellent customer experiences. In this role, you will test chatbot features, identify bugs, and work closely with cross-functional teams.

The ideal candidate will have over 5 years of QA experience, strong analytical skills, and an understanding of customer journeys. The position offers the opportunity to enhance the chatbot's performance based on user engagement metrics and feedback.