AI‑Augmented Applications Support Engineer

Crossover is seeking a Support Engineer in Lima, Peru, to tackle the toughest support tickets using AI and technical expertise. You will focus on delivering accurate answers quickly while maintaining ownership of the issues until resolved.

This role requires a minimum of two years in a technical support position and proficiency in REST APIs, JSON, and AI tools. Candidates must be fluent in English and able to work 40 hours per week during U.S. business hours.

The position offers a competitive hourly rate of $30, translating to $60,000 annually, and is a long-term independent contractor role.