AI and Automation Analyst

DUTIES

& RESPONSIBILITIES

Delivery, Automation & Operational Effectiveness 

1. Leads the rollout and implementation of AI and automation solutions across administrative units, coordinating the work of identified project team members, handling any difficulties that arise, and acting as the first point of contact for anything related to assigned projects and initiatives.

2. Reviews and analyzes administrative workflows, business requirements, and process inefficiencies, and translates these into practical automation and AI solutions by first evaluating existing platforms and capabilities before recommending new approaches.

3. Ensures that solutions are reliable, usable, and aligned with administrative user workflows, business needs, and the university’s operational goals.

4. Identifies workflow inefficiencies, usability gaps, and improvement opportunities across administrative processes, and recommends practical an...