Found Description
Contract type : Full Time – Permanent.
Location: Kuala Lumpur.
ABOUT THE ROLE: The Agent Operations Executive plays a key role in supporting the Team Lead in managing the day-to-day operations of the Agent/Channel Management business unit.
This position focuses on driving efficiency in agent onboarding, reactivation, and channel programs while ensuring compliance and process optimization.
ABOUT THE ROLE: Key Responsibilities: Support the Team Lead in overseeing daily operations within the Agent/Channel Management unit.
Manage end-to-end processes for new agent onboarding and agent reactivation.
Assist in the execution of channel programs, including the Partner Program and Agent Registration.
Ensure compliance with internal and external policies while identifying opportunities for process improvements.
Collaborate with cross-functional teams to enhance operational efficiency and stakehold...