Agent, Guest Services

## Agent, Guest ServicesApplylocations: City of Dreams Manilatime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 3, 2026 (30+ days left to apply)job requisition id: REQ14728REQ14728 Agent, Guest Services (Open)**POSITION SUMMARY:**The Agent, Guest Services is an individual who answers multi-line calls, assists with the inquiries and/or directs the calls to the appropriate destinations promptly.The agent is tasked with providing professional and swift service to guests and facilities at the property in an informed and timely manner.The individual is tasked with ensuring guest expectations are met, adhering to established Forbes standards, policies and procedures.He/she will be required to achieve set objectives by management and work in close coordination with the team.**PRIMARY RESPONSIBILITIES:*** Exhibits a thorough understanding and working knowledge of Opera, Excel, Power Point and Word and ability to input and access data in the computer.* Rem...