Found Description
The Agency & Trust Operations Analyst 2 is an intermediate level position responsible for processing client instructions in coordination with other Operations - Transaction Services team.
The overall objective of this role is to facilitate the settlement and investigation of agency and trust client transactions.
This position will support LATAM agency and trust clients
**Responsibilities**:
- Process client instructions, provide analytic input in the operative systems according to client instruction.
- Identify and resolve agency and trust client issues, and make process improvement recommendations to leadership
- Analyze moderately complex reports to satisfy management requirements, aid in control activities, and contribute to the launch of product services
- Monitor and suggest solutions to errors to minimize risk to the bank, through an intermediate knowledge of procedural requirements
- Escalate transaction processing issues to the appropriate dep...