Aftersales District Manager (Level 7) (Toluca de Lerdo)

Subject matter authority for Global Warranty Management (GWM), Service Policies and procedures and Warranty administration.

• Supports integration of Warranty administration functions.
• Provides Warranty support for all of the zone team members.
• Develops and implements necessary dealer training.
• Coaches dealers, Managers of Aftersales and District Managers of Aftersales in the area of Warranty administration.
• Holds themselves and others accountable for demonstrating GMs values and cultural behaviors.
• Performs other related duties as assigned.

• Bachelor of Mechanical / Industrial Engineering or administrative and economics.
• English language fluent (spoken, written and reading).

• Sales targets and market share
  • Assisting the dealer in implementing initiatives to increase customer pay business.
  • Focus on processes and...