M

Afterhours Support Specialist

Mastercard

xico, veracruz, Mexico Full-time June 18, 2026

Found Description

Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.We cultivate aculture of inclusionfor all employees that respects their individual strengths, views, and experiences.We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummaryAfterhours Support SpecialistOverviewThe Afterhours Support Specialist of MC's main objective is to ensure compliance with the SLA's service levels agreed with our customers as well as achieve high levels of satisfaction over the entire service life cycle...

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