Found Description
Dubai serves as a strategic hub for Eaton’s Middle East operations, bringing together commercial, engineering, manufacturing, and support teams within a globally connected business environment. The Technical Support Engineer – UPS will provide factory support to Eaton local Service teams across the EMEA region with a focus on the ME region UPS customers, offering remote tools and on‑site visits, as well as training for local Service Engineers and ASPs.
What you’ll do
- Diagnose and resolve technical issues with 3‑Phase UPS systems
- Provide expert technical support to local and regional field service engineers via remote tools and on‑site visits
- Manage and lead troubleshooting and take corrective actions in challenging field incidents
- Assist FSEs and customers with the installation, configuration and start‑up of UPS systems
- Collaborate with the Engineering and AE team to address and resolve issues and report to Quality on field...
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