Aerospace Customer Service Management Role

Become a pivotal part of customer satisfaction as a Customer Service Manager in the aerospace component repair sector. Collaborate with various stakeholders to drive continuous service improvements.
This leadership role focuses on customer interaction in the engine repair industry. You will act as the primary point of contact for clients, manage accounts and foster strategic relationships across teams. Strong data analysis and negotiation skills are critical to navigate complex issues effectively.
Key Responsibilities:
• Act as the primary contact for customers and operations
• Collaborate with various departments, including Quality and Finance
• Address customer needs while achieving business objectives
• Prepare customer visits, including contract and business reviews
• Manage customer accounts and resolve complex issues independently
Requirements:
• Bachelor's degree in Business Administration or Management
• 8+ years of experience with a Bachelor's or ...