Advisory Agent, Member and Client Experience

The work mode arrangement for the position is full-time on site.

Several opportunities are currently available in the Laurentides region.

Required

• Support members and clients by telling them existing applications and technological tools that can help them do transactions and operations on their own
• Welcoming members and customers warmly and courteously, quickly ascertains members' and customers' needs in order to direct them to individuals who can assist them or to alternative distribution channels
• Contribute to business development and maintain business relationships through service delivery and activities
• Assist members and clients who have encountered fraud or irregularities, and ensure that they are referred to the appropriate partners
• Work in collaboration with personal finance advisors and improve the service offered to members.

What we offer

• Competitive salary and annual...