Advisory Agent for Member Experience

Join Desjardins as an Advisory Agent focusing on member and client experience. This full-time, on-site role involves providing exceptional service and advice to enhance client satisfaction and engagement.
In your capacity as an advisory agent, you will play a vital role in delivering personalized solutions to members and clients, ensuring their needs are met effectively. Your responsibilities will include promoting Desjardins' comprehensive services while assisting clients with banking transactions and digital tools. You'll also identify opportunities, guide clients through fraud situations, and maintain relationships that foster business growth.
Key Responsibilities:
• Promote Desjardins products and services to clients
• Support members in using banking technologies effectively
• Address concerns and manage fraud-related cases
• Stay informed about industry standards and offerings
• Ensure compliance with regulations and safety protocols
Requirements:
• Hig...