Advisor, Business Improvement & Innovation (Business Process Advisor)

The City of Brampton is seeking a Business Improvement Advisor to drive enterprise-wide continuous improvement initiatives that enhance service quality, efficiency, and productivity. This role leads cross‑department projects, builds internal capability, and fosters a culture of continuous improvement.

Hiring Salary Range: $102,784.00 – $115,632.00 per annum (maximum $128,480.00). Job Grade 006. Full‑time, 35 hours per week, location: West Tower.

Responsibilities

• Lead Business Improvement projects: Design, administer and lead a business improvement process without detailed instruction or supervision, applying sound methodology, problem solving and analytical skills. Partner with city leaders to define clear targets for cost savings, quality, productivity and reliability. Provide expert advice on process issues, improvement and sustainment of optimized processes, determine user requirements and produce process maps. Review operational needs, resource...