Advanced Associate, Customer Service

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world’s lifelong learning company. For us, learning isn’t just what we do. It’s who we are.

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Our Team

The Digital Implementation team is responsible for preparing customers for immediate success by facilitating the implementation of Pearson’s digital platforms and products. Through customer onboarding, platform administration guidance, and digital access activation, the team drives adoption and ensures a seamless customer experience.

About the Role

We are looking for a Digital Implementation Specialist to join our team.

In this role, you will facilitate the implementation process for digital platforms and products, ensuring customers are set up for immediate success. By educating customers on platform management and ...