Found Description
Responsibilities
- Image and install software on Windows and Apple laptops/desktops, including iMacs (installations, moves, additions, changes) and provide remote support.
- Troubleshoot post‑deployment issues on Windows, Macintosh, and mobile devices.
- Perform printer break‑fix, installation, and maintenance.
- Handle disposal, redeployment, and asset reclamation.
- Coordinate shipping, data backup, and data recovery.
- Conduct hardware refreshes and manage warranty/out‑of‑warranty repairs and replacements.
- Provide depot services, walk‑up support, and spare parts management.
- Support VDI 1st‑level troubleshooting.
- Offer executive (VIP) support and audio/video support, including health checks.
- Manage inventory and asset handling in depot operations.
- Coordinate with external vendors for dispatch support.
- Identify and resolve hardware and software application conflicts....
Ready to Apply?
Submit your application for Administrator (Support & Operations) at HCL Technologies Limited
Apply Now