Administrator III Role at First Canadian

Be part of a growing team at First Canadian as an Administrator III in Edmonton. This role involves supporting department operations and advancing client service initiatives.
Reporting to the Manager, Group Administration, you will play a pivotal role in ensuring operational efficiency while assisting in the transition of groups to new platforms. Your responsibilities focus on collaborating with internal teams and clients to maintain high service standards. Candidates must demonstrate technological adeptness and outstanding customer service skills.
Key Responsibilities:
• Assist in transitioning groups to a new platform
• Work with teams on implementing group benefit plans
• Leverage a CRM system for client inquiry management
• Investigate and resolve issues while ensuring accuracy
• Collaborate with analysts to refine user experience
Requirements:
• Bachelor’s degree or equivalent experience preferred
• At least 5 years in Group Benefits or similar roles<...