Job Description
JOB OVERVIEW We are currently looking for a Administrator - CRM to join our project team, which is one of the UKs leading financial and online retail corporations specializing in corporate travel solutions., with annual revenue exceeding £2.2 billion
RESPONSIBILITIES Ensure efficient operation, maintenance, and enhancement of CTMs CRM platform (Microsoft Dynamics 365). Provide technical support and training to end-users to maximize CRM adoption and usability. Manage CRM data integrity, including data cleansing, validation, and governance. Collaborate with cross-functional teams to support system integration and ensure seamless data flow across platforms. Monitor system performance and troubleshoot issues to maintain platform stability and reliability. Drive continuous improvement by staying updated on new CRM features, functionalities, and best practices. Support business pro...