Administrative Specialist

Description:Key Responsibilities- Process, review, and maintain written correspondence; accurately notate and upload account documentation- Handle and respond to consumer disputes and inquiries in a timely and professional manner- Manage and track the Verification of Debt (VOD) process across all assigned accounts- Maintain accurate and organized records within internal systems- Utilize Excel to track, analyze, and report on account activity and departmental metrics- Support the team by identifying process improvements and ensuring workflow efficiency**Requirements**:Preferred Qualifications- 2+ years of administrative or operations support experience, preferably in a high-volume environment- Advanced proficiency in Microsoft Excel, including pivot tables, formulas, and data analysis- Strong working knowledge of Microsoft Word and Outlook- Excellent data entry skills with a high level of accuracy and attention to detail- Strong organizational and time management skillsCore Competenc...