Found Description
Salary range:
USD/month
Key Responsibilities:
Patient & Administrative Support
- Manage general administrative tasks and daily office operations
- Serve as a Human Resource (HR)/Compliance manager and operator for small business team
- Handle email inbox management and timely patient communication
- Answer inbound calls from patients with professionalism and empathy
- Provide excellent customer service before, during, and after procedures
- Follow up with patients post-operatively to ensure a positive experience
- Serve as a reliable point of contact for patient questions and concerns
Operations & Process Management
- Draft, document, and maintain Standard Operating Procedures (SOPs)
- Ensure processes are followed consistently and improved over time
- Support operational organization, scheduling, and internal workflows
- Assist with both surgery center and office compliance...