Administration Officer - Reception

your responsibilities will include:

• Manage a busy reception desk
• Answer and redirect calls
• Organise appointments and prepare admission paperwork
• Conduct follow up requests and make reminder calls for visits
• Maintain accurate and effective record management systems including preparation of medical records
• Perform Health Fund Checks as required
• Manage the collection of excesses/co payments
• Coordinate with staff from other departments
• Complete other clerical tasks such as data entry
 
Selection Criteria:

• General clerical experience – hospital/medical practice setting preferred
• Excellent customer service, communication and interpersonal skills
• Strong computer literacy and accurate data entry skills
• Knowledge of medical terminology
• Demonstrated ability to multitask and prioritise work within set timeframes
• Excellent interpersonal and communication skills
• Hig...