Found Description
Overview
- Compile and submit monthly performance reports and mandatory records to the managing agent on time and accurately
- Keep worker records current, IC, work permits, medical clearances, uniforms and equipment
- Track cleaning performance against KPIs and prepare documentation for audits and inspections
- Log and follow up on complaints, incidents and customer feedback
- Support monthly site meetings, minutes and action tracking
- Act as the administrative link between site supervisors, the managing agent and HQ
- Diploma or equivalent; 1–3 years in facilities / cleaning contract administration (or similar) preferred
- Strong MS Excel and document-control skills; organised, accurate and deadline-driven
- Comfortable coordinating with site teams and clients
- Experience with government or institutional contracts is a plus
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