Found Description
Are you a highly organised professional who thrives in a fast-paced environment and enjoys delivering outstanding customer service?
We are seeking a Client Service Associate to join our Select division, supporting a busy Brokerage team. This is a fantastic opportunity for someone with strong administrative and customer service skills who enjoys problem-solving, managing multiple priorities, and being part of a collaborative team.
About the Role As a Client Service Associate, you will play a key role in supporting the day-to-day operations of the brokerage team, ensuring client requests are handled efficiently and accurately. You will be responsible for a range of administrative and client service tasks while helping to deliver a seamless customer experience.
Key Responsibilities
- Preparing reports and managing workflow approvals
- Handling inbound and outbound phone and email enquiries
- Investigating billing queries and processing accou...