Admin Support Associate

Support the accurate and timely processing of healthcare insurance claims.

Hi! We're Smartsourcing, and we're looking for an Admin Support Associate to support our healthcare administration team. In this role, you'll process and submit insurance claims for overseas medical and health insurance beneficiaries, validate claim information, and manage high-volume administrative tasks using internal clinic and patient-record systems—helping ensure accuracy, compliance, and efficient claims processing every step of the way.

Role Overview

The Admin Support Associate role involves working within a structured, SOP-driven environment where accuracy is prioritized over volume, and where attention to detail directly affects claim acceptance and beneficiary outcomes. The position supports efficient claims operations by following documented standards, handling common edge cases independently, and escalating exceptions appropriately. The role collabora...