Admin Support 2 - Roadway Services

Position Posting Admin Support 2 – Roadway Services  (1 Position Available)   Term of Employment: Full-time, Continuing Rate of Pay: Band 2: $24.85 - $27.12 per hour (Subject to CUPE 1015 Agreement) Location: Operations Centre (6623 52 Street, Lloydminster) Duties:   Reporting to the Manager, Roadway Services, the Admin Support 2 is responsible for providing a variety of general administrative duties.

Duties Provides customer service to internal and external customers,, screens, and refers customers to the proper department; Provide excellent customer service by responding to inquiries, requests or complaints from customers and the public in a timely, professional, helpful and courteous manner through online Report A Concern, by phone, email, and when necessary, forwarding to the appropriate department.

Responsible for “Report A Concern” spreadsheet for Roadway Services – tracking and liaising with managers and supervisors t...