Found Description
Key Responsibilities
- Medical Aid Queries & Support: Handle medical aid-related queries and assist with resolving patient and scheme-related billing issues.
- Patient Communication: Contact patients regarding outstanding payments where necessary.
- Account Processing: Capture and manage accounts on the E-Live system, including creating, setting up, and maintaining accurate billing records.
- Administrative Accuracy: Follow instructions precisely to ensure correct processing of all accounts and related documentation.
- Problem Solving & Follow-ups: Work independently to resolve queries, identify issues, and ensure timely follow-up on outstanding matters.
- Office Collaboration: Function effectively in a busy open-plan office environment while maintaining strong working relationships with colleagues.
- Quality Control: Identify errors and take corrective action.