Found Description
**Summary**:
The Support Coordinator 2 (SC2) is responsible for accurately and efficiently making outbound calls to con-sented patients and caregivers to deliver scripted content in support of the patient's ongoing treatment journey.
The SC2 educates and delivers messaging regarding the brand, treatment expectations and sup-port tips and resources based on program cadence and content.
The SC2 role supports programs associated with specialty pharmacy or radio ligand therapeutic products for highly complex, rare or orphan diseases.
The SC2 may share appropriate information with patient/caregiver around other resources and services that the PSC may be able to offer or transfer them to the appropriate PSC partner, including their designat-ed Patient Navigator.
The SC2 must have strong communication skills to converse with customers about their treatment journey and able to offer solutions in accordance with approved procedures.
The SC2 also receives inbound calls...