Found Description
Responsibilities
- Run actuarial and financial operations, leading the analysts, mentoring them and managing all topics.
- Lead and develop a team of actuaries and financial professionals, setting KPIs and ensuring performance standards are met.
- Find opportunities to improve operational efficiency, reduce cost, and enhance service quality.
- Collaborate with cross-functional teams such as finance, IT, and HR to ensure seamless service delivery.
- Monitor service levels, client SLAs, and regulatory compliance, ensuring adherence to internal policies and industry standards.
- Drive digital transformation and automation initiatives to modernize core processes.
- Act as the primary point of escalation for operational service issues and proactively mitigate risk.
- Prepare operational reports and dashboards for senior leadership, with insights and actionable recommendations.
Qualifications
- Bache...