Found Description
Active Recruitment - Customer Service Representative
Job Description
Government Mandated Benefits
- 13th Month Pay, Employee Loan, Pag-Ibig Fund
- Free Meals, Gym Membership
Professional Development
- Job Training
- Maternity & Paternity Leave, Sick Leave, Vacation Leave
Key Responsibilities
- Provide friendly and professional support to healthcare members via phone, email, or chat
- Handle inquiries regarding benefits, claims, eligibility, and account concerns
- Assist customers with service requests and provide accurate information
- Document customer interactions and follow up when necessary
- Maintain excellent customer service and quality standards in every interaction
Qualifications
- At least 6 months Call Center experience (International Voice Account)
- Healthcare account experience is a PLUS <...
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