Acosta Services Field Manager Position

Become the Field Service Manager for KitchenAid in Mississauga, where you will lead service quality initiatives and improve customer repair experiences.
This role requires a strong operational leader focused on service network management for Acosta Services Canada Co. You will analyze trends and implement strategic recommendations that benefit customer service delivery. Your role will necessitate exceptional communication skills to effectively manage both internal and external relationships.
Key Responsibilities:
• Lead reviews of service performance and operational gaps
• Collaborate to support corrective actions with factories
• Oversee effective recruitment and management of service centers
• Assist in logistics of spare parts and refurbishment workflows
• Maintain accurate operational documentation and bulletins
Requirements:
• Post-secondary education or formal training required
• 4-6 years in field service or quality management
• Strong leadership...